Introduction
Hi Everyone,My name is Nir Maayan, and I’m based in Israel. I live in a small place called Kibbutz Maabarot. I have four kids (two boys and two girls, ages 3, 6, 9, and 11). I have many hobbies (running, swimming, snowboarding, and rock climbing), but my main one is mountain biking, which I try to do a couple of times a week and ride some steep single tracks. As a family, we love to visit new places and hike around the country.
Tell us about your journey to DoiTI started working with Doit in January 2023. From my first interview, I liked what we were doing. My specialty is Finops, and I try to optimize customers' costs and reduce them while there is no impact on the customer performance.
Working with customers, learning new skills and gaining more knowledge is amazing and I like it a lot. For me, working with the top of the customers in the EMEA region, learning about their technology and challenges and finding the best solution for them.
What does a day in your life look like?
A regular day for me usually looks like this: In the morning, I work on customers' tickets and requests. Using DoiT’s tools to understand where the customer can improve and be more efficient. In the afternoon, I usually have some meetings with customers. During the meetings, I work with the customers about their upcoming projects and plans.
I also liked to be proactive and come to my customers with saving recommendations.
How does your work as a Technical Accounts Manager impact DoiT customers?
Technical Account Manager (TAM) is a pivotal role in DoiT. As a TAM, I accompany my customers on their long-term projects, become their trusted consultant, guide them through new technologies and projects, and help them build their architecture.
As a TAM, I really feel the value, and I can see the benefits that our customers gain. I enjoy seeing a customer save money and then invest it in a new project that I helped him to design.
Tell us about a time you truly felt supported by your team.The TAM team is distributed all across Europe, and both AWS and GCP provide a lot of services. No one can be an expert with all the services. Luckily, we have a variety of knowledge and skills, so we can support each other.
Part of being proactive is preparing for each meeting. If we have a topic that I don’t have enough knowledge of, I will make sure to bring an expert from my team or the engineering team. One example that comes to mind is EKS cost optimization; while I’m familiar with the basic concepts, I’m not familiar with all the tools that are available. I consulted with one of our CRE (Cloud Reliability Engineers) experts - Lukas Stiebellehner what can be done. Both of us met with the customer and we managed to optimize the customer usage.
Why is now a great time to join the DoiT Sales team?
If you like to work with great people and a great company, working remotely and having the option to be a digital nomad. If you like to learn about cloud technologies and edge customers with innovative technology, DoiT is the right place for you. Specifically, you can show your skills and your value to the sales team.
Join us!
DoiT is growing, and we’re looking for people to join our teams around the globe. Learn more about our open roles and LifeAtDoiT on our Career page.
